Shipping and returns
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Everything ships from Ohio, packed by me. Orders go out within 2 business days. Once it ships you'll get a tracking number by email.
US shipping is free on every order. That covers the whole US except Hawaii. Want it faster? Upgraded shipping starts at $7.
Journals ship in padded mailers and seed balls ship in boxes. Seed balls are hand-made and paper-based; if a few crack in transit, they still work. That's the point of them.
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If something arrives damaged or wrong, email hello@nosuchthingclub.com within 14 days with a photo and I'll replace it or refund it. No forms, no restocking fee, no lecture.
If you changed your mind, unused journals can come back within 14 days for a full refund. You cover return postage. Seed balls can't be returned once they've been opened, because they're seeds.
Unworn, unwashed shirts with the tag still on can come back within 14 days for a different size, if I have it, or a refund. You cover return postage.
Refunds go out within 5 days of the return reaching me.
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If tracking says delivered and it isn't, check with neighbors and your carrier first. If it's still missing after 5 days, email me and we'll sort it out.
